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Box Office

Fringe City | Peter Williams

Tickets are available online through via our website, in person at our Box Office or over the phone by calling 01273 91 72 72. The most up-to-date information for customers about booking tickets is here.

 A commission of 6.5% (plus VAT) will be taken on all tickets sold through Brighton Fringe (7.8%)

Booking Fee

We charge a £1 booking fee, up to a maximum of £6. This charge supports the charity to operate year-round and ensure the continued administration of Brighton Fringe.

Ticket Allocation 

You are required to sell a minimum of 30% of your tickets (per performance) through the Brighton Fringe Box Office. The Brighton Fringe website is the first port of call for people wanting to buy tickets and a central source of information on all Brighton Fringe events – so it’s in your interest to sell tickets through this domain. 

If you are a new venue and don’t already have a system for selling your own tickets, we recommend that you allocate 100% of the tickets to our Box Office.

THE TWO STAGES OF ‘ON SALE’

Stage 1 – From 1 December at midday, tickets will go on sale to Friends of Brighton Fringe only. These are people who have purchased a Friends Membership through Brighton Fringe.

Stage 2 – From 2 December at midday, tickets will go on sale to the General Public via. our website and over the phone.

This process is repeated in February 2023 for the general on sale.

CHECKING BOX OFFICE SALES

You can access the sales figures for your event through your Eventotron registration. Log back into Eventotron and go to the 'Dates, Times & Prices' section of your Brighton Fringe 2023 registration.

ON-THE-DOOR TICKET SALES

If you haven’t already sold out, it’s always worth having tickets on the door for walk-up audiences. Any tickets not sold through the Brighton Fringe Box Office can be sold on the door of the venue.

WARNINGS

Be careful to check the content of shows for any potentially offensive material to notify audiences of. You can notify our Box Office about any content warnings within an event's registration.

COMPLAINTS AND REFUNDS

Please note that all ticket refunds are made at the discretion of the event promoter. Any complaints will be forwarded on to the promoter or venue.

BOX OFFICE SETTLEMENTS
During registration, we will require the name and bank details of the person you would like to receive your Box Office settlement. Make sure you agree with the promoter to whom the ticket money should be paid. All settlements will be paid by BACS transfer in six weeks of the festival ending, and a breakdown of the settlement will be emailed to the registrant. As the venue, if you are receiving the settlement, you will then need to forward the agreed percentage or amount of the settlement on to the company.

Please ensure bank details provided are correct, Brighton Fringe cannot be held liable for any money lost if bank details provided are incorrect.

If you are registering an event on behalf of an overseas participant, please see our Guide for Overseas Participants and our FEU Tax Guide

CONTACTING THE BRIGHTON FRINGE BOX OFFICE

To speak to the Brighton Fringe Box Office team, please email [email protected]

From April to July, the Box Office contact number is 01273 91 72 72

TICKET TYPES

  • Fringe Friends 2-for-1 tickets: 2-for-1 offers are available to Friends of Brighton Fringe. The 2-for-1 offer is only available on specific event dates, highlighted in listings. Please ensure you have a valid membership before attempting to purchase 2-for-1 tickets.
  • Name Your Price tickets: Name Your Price tickets allow you to decide how much you want to pay for an event, up to £30. Pull the slider and name your price. We see this as a safe way to throw some extra money in the performer's bucket before the event.
  • Concessions: General concession prices are available to students, senior citizens (over 60), under 16s, students, D/deaf and disabled people and Equity members.
  • Personal Assistant tickets: Personal Assistants are entitled to free tickets. Please email [email protected] to get set up as a Personal Assistant.
  • Family tickets: This is a 4-ticket deal purchased together at a special discounted rate. Family Tickets are available to, unless otherwise stated, 2 adults and 2 children, or to 1 adult and 3 children.
  • Free: Some free events may be ticketed. You will need to book a ticket to attend these events. Some free events are non-ticketed. Most free shows ask for donations to be paid at the event.
  • Babes in Arms: All children under the age of 2 years can attend an event for free, as long as they remain on a guardian’s lap. This policy applies to all shows unless otherwise stated.
  • Participant Discount: When registering an event, registrants are asked if they would like to offer a last-minute ticket discount to other participants of Brighton Fringe 2023.
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