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box office

how it works

Brighton Fringe makes it easy to sell your tickets — we handle sales online and over the phone, so you don't have to. 

You'll need to allocate us at least 30% of your total tickets to sell, but if you don't have other sales channels, you're welcome to sell up to 100% through us. Once your tickets are live, you'll get online access to your sales reports on Eventotron so you can keep track of how things are going. 

Please read our Box Office Guide for more information. 

Here's how the costs work: we take a commission of 6.75% + VAT (8.1% in total) on the value of tickets sold through our Box Office. We also add a £1.50 booking fee per ticket for customers buying through us, capped at £6 per order. 

You can price your tickets in the following ways: 

  • Traditional: You set a full price for your ticket, and concession prices if relevant. You can also add things like a Family Ticket price and Group of 4 discount. 
  • Pay What You Want: You set the minimum someone can pay to book a ticket (£0 will be an available option on this) and the maximum will always be up to £20. When booking, customers will be able to choose a price between the minimum you set and the £20 hard limit per ticket. Ticket purchasers will then be able to ‘Name Their Price’ within these boundaries at the checkout. 
  • Donations: Customers will be able to book a free ticket to your event with the expectation that they’ll donate at the venue. Whether it is a bucket or a card reader on the door, you’ll be responsible for collecting these donations. 

Check out these resources for more information: 

Box Office 101: A How To Video  

If you’re still unsure or have any questions about Box Office at Brighton Fringe, you can book a dedicated session with our Box Office Manager through The Hotline.  

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