Tickets are available online through the Brighton Fringe Box Office, in person at our Box Office, through our App or over the phone by calling 01273 91 72 72. A commission of 6.5% (plus VAT) of all tickets sold will be taken. If you offer reserved seating to audiences then you will need to provide the Brighton Fringe Box Office with a copy of the seating plan before tickets go on sale, seating plans can be uploaded within Eventotron, on the ‘Box Office’ page in an event's registration. If you need to speak to our Box Office team about your seating plan, email: [javascript protected email address]
Ticket Allocation
You are required to sell a minimum of 30% of your tickets (per performance) through the Brighton Fringe Box Office. The Brighton Fringe website is the first port of call for people wanting to buy tickets and a central source of information on all Brighton Fringe events – so it’s in your interest to sell tickets through this domain.
If you are a new venue and you don’t already have a system in place for selling your own tickets, we recommend that you allocate 100% of the tickets to our Box Office.
If you would like to set up your own box office, contact the Brighton Fringe Box Office for advice on possible online ticketing systems. Please bear in mind that if you run your own Box Office, you’ll need someone to take bookings, sell tickets and collect ticket stubs.
THE TWO STAGES OF ‘ON SALE’
Stage 1 – From 12 April at midday, tickets will go on sale to Friends of Brighton Fringe only. These are people who have purchased a Friends Membership through Brighton Fringe.
Stage 2 – From 16 April at midday, tickets will go on sale to the General Public via. our website, app and over the phone.
Beyond this, tickets to newly registered shows will go on sale on a weekly basis on Mondays.
BOX OFFICE LOGIN
The assigned Box Office contact (Ticket Sales Reporting Access Contact) for your event will be emailed Box Office login details in April. This allows access to see up-to-the-minute ticket sales information and to also stop sales and pull customer reports. Within your event registration you will also have the ability to add in an additional contact for Ticket Sales Reporting Access.
ON-THE-DOOR TICKET SALES
If you haven’t already sold out, it’s always worth having tickets on the door for walk-up audiences. Any tickets not sold through the Brighton Fringe Box Office can be sold on the door of the venue.
WARNINGS
Be careful to check the content of shows for any potentially offensive material to notify audiences of.
You can notify our Box Office about any content warnings within an event's registration.
COMPLAINTS AND REFUNDS
Please note that all ticket refunds are made at the discretion of the event promoter. Any complaints will be forwarded on to the promoter or venue.
BOX OFFICE SETTLEMENTS
During registration, we will require the name and bank details of the person you would like to receive your Box Office settlement. Make sure you have agreed with the promoter who the ticket money should be paid to. All settlements will be paid by BACS transfer in six weeks of the festival ending, and a breakdown of the settlement will be emailed to the registrant. As the venue, if you are receiving the settlement, you will then need to forward the agreed percentage or amount of the settlement on to the company.
If you are registering an event on behalf of an overseas participant, please see our Guide for Overseas Participants and our FEU Tax Guide
CONTACTING THE BRIGHTON FRINGE BOX OFFICE
To speak to the Brighton Fringe Box Office team, please call 01273 764905, or email [javascript protected email address]
From April to July, the Box Office contact number is 01273 91 72 72
For more detailed information, check out our guide: How does the Brighton Fringe Box Office work?