Front of House Team Members, Caravanserai Brighton Fringe
Job Title: Front of House Staff, Caravanserai Brighton Fringe
Type: PAYE, Seasonal Contract
Reports to: Caravanserai Front of House Manager and Shift Running Supervisors
Term: 5 May- 4 June 2023
Hours: up to 6 shifts per week during active festival period.
Salary: £10.60 per hour plus holiday pay
Main Tasks and Responsibilities
- Welcoming visitors to the Caravanserai venue
- Responding to queries and problems in a quick and friendly manner
- Identifying and assisting visitors with any access needs
- Checking, scanning tickets for shows and administering wrists band when necessary
- Showing audiences to their seats in the theatres
- Ensuring that theatres and dressing rooms are left clean and tidy in between performances
- Helping to keep the venue tidy and free of litter
- Ensuring that poster boards and flyers are kept tidy throughout the venue and any out-of-date material is disposed of
- Reporting any incidents to Front of House Supervisors or Front of House Manager
- Other duties as requested
PERSON SPECIFICATION
Essential
- Ability to work flexibly, be reliable and work the necessary hours to meet the demands of the position
- Enthusiasm, motivation, good humour and a positive, can-do attitude
- A calm, capable and unflappable manner when dealing with busy events and members of the public and ability to take charge, lead and manage situations involving many different people
- The ability to work well as part of a team, but also to use initiative and to work autonomously, as necessary
- Strong commitment to customer care, and a desire to give everyone attending Caravanserai Brighton Fringe the very best experience possible
- Experience working in a busy public-facing role
Desirable
- Experience working in a theatre front-of-house role
- A personal interest in the arts, and understanding of the ideals and goals of an arts organisation
Benefits
20% discount at all bars at Caravanserai
Access to shows at Caravanserai (subject to availability)
Recruitment Workshops
To apply, please fill out this form to tell us a little about yourself and your relevant experience.
Deadline to apply to attend the workshop: 13.00, Wednesday 26 April 2023
Virtual Recruitment Workshop: Friday 28 April 2023
Start date: Training sessions w/c 1 May. Shifts from 5 May to 4 June – up to 6 days a week
Download full job description.
Complete our equal opportunities.
Brighton Fringe Operations Ltd is an equal opportunities employer. We want to ensure that we always recruit, nurture and promote a diverse mix of colleagues who are representative of the communities we serve. This gives us great opportunities to access the broadest range of ideas and to serve our diverse communities properly and effectively.
