Front of House Team Members, Caravanserai Brighton Fringe

The Big Drag Pageant 2022 at the Brighton Spiegeltent Brighton Fringe Festival 2022 Photography by Fitzpatrick Credit :

Front of House Team Members, Caravanserai Brighton Fringe

Job Title:   Front of House Staff, Caravanserai Brighton Fringe 

Type:   PAYE, Seasonal Contract 

Reports to:      Caravanserai Front of House Manager and Shift Running Supervisors 

Term: 5 May- 4 June 2023 

Hours: up to 6 shifts per week during active festival period. 

Salary: £10.60 per hour plus holiday pay    

Main Tasks and Responsibilities 

  • Welcoming visitors to the Caravanserai venue 
  • Responding to queries and problems in a quick and friendly manner 
  • Identifying and assisting visitors with any access needs 
  • Checking, scanning tickets for shows and administering wrists band when necessary 
  • Showing audiences to their seats in the theatres  
  • Ensuring that theatres and dressing rooms are left clean and tidy in between performances 
  • Helping to keep the venue tidy and free of litter  
  • Ensuring that poster boards and flyers are kept tidy throughout the venue and any out-of-date material is disposed of 
  • Reporting any incidents to Front of House Supervisors or Front of House Manager 
  • Other duties as requested 



  • Ability to work flexibly, be reliable and work the necessary hours to meet the demands of the position 
  • Enthusiasm, motivation, good humour and a positive, can-do attitude 
  • A calm, capable and unflappable manner when dealing with busy events and members of the public and ability to take charge, lead and manage situations involving many different people 
  • The ability to work well as part of a team, but also to use initiative and to work autonomously, as necessary 
  • Strong commitment to customer care, and a desire to give everyone attending Caravanserai Brighton Fringe the very best experience possible 
  • Experience working in a busy public-facing role 


  • Experience working in a theatre front-of-house role 
  • A personal interest in the arts, and understanding of the ideals and goals of an arts organisation 


20% discount at all bars at Caravanserai  
Access to shows at Caravanserai (subject to availability)  

Recruitment Workshops  

To apply, please fill out this form to tell us a little about yourself and your relevant experience.

Deadline to apply to attend the workshop: 13.00, Wednesday 26 April 2023 

Virtual Recruitment Workshop: Friday 28 April 2023

Start date: Training sessions w/c 1 May. Shifts from 5 May to 4 June – up to 6 days a week  

Download full job description.

Complete our equal opportunities.

Brighton Fringe Operations Ltd is an equal opportunities employer.  We want to ensure that we always recruit, nurture and promote a diverse mix of colleagues who are representative of the communities we serve. This gives us great opportunities to access the broadest range of ideas and to serve our diverse communities properly and effectively.


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