If you have to cancel your event before the deadline date of 19 January 2018, we will refund your registration fee.
After this date no refunds will be made. Brighton Fringe will ensure that the website and Box Office are updated with any cancellation details. Brighton Fringe will ensure that anyone who has purchased a ticket through the Brighton Fringe Box Office is refunded; any costs incurred will be passed on to the participant.
For any events cancelled after the registration deadline date of 19 January 2018, Brighton Fringe reserves the right to impose an administrative charge of up to £21.25 plus VAT (per performance for ticketed events) or £6.25 plus VAT (per performance for free/non ticketed events). Cancellations with only 48 hours’ notice or less will incur an additional late cancellation fee of £20 plus VAT.
* Brighton Fringe has the right to waive these fees depending on the circumstances that you provide.
To cancel an event you will need to log back into Eventotron, our registration site.
Once logged in and once within your event registration, click on the 'Change Request' tab. Here you can select what kind of change you wish to submit, select 'Cancellations'.
You will be asked to select the event dates you wish to cancel and you will need to pay the cancellation fee at the time of submitting the cancellation. Once we have received your payment, Brighton Fringe will then be notified and our Box Office team will take care of the cancellation process.
Cancellations of performances due to low ticket sales will incur a charge per performance cancelled. Brighton Fringe support companies to maximise sales; please contact our Box Office team at the earliest opportunity if you would like advice about promotion.