In these unprecedented times, we understand you may have many queries for the Box Office team concerning the COVID-19 crisis. Before getting in touch, please read the FAQs below to see if your questions can be resolved.
What will happen with my tickets?
We are currently working with Fringe artists and performers to establish new performances in the rescheduled Brighton Fringe 2020 in September/October. Once events are rescheduled, we will contact ticket holders to ask which dates they would like to attend, and re-issue tickets.
If a performing artist is unable to attend the rescheduled Brighton Fringe 2020, we will let all ticket holders know via email as soon as possible.
We are a very small team, so appreciate your patience at this time – and we will update you on the shows you have purchased tickets for as soon as possible.
What if I can’t make it to the new show dates?
How can I support Brighton Fringe and the affected artists?
Brighton Fringe is a charity and relies on income from ticket sales to be able to exist. At this time especially, we welcome and deeply appreciate any donations. This pays for our staff and the ability to put on a festival year on year. You can make a donation here.
Some artists and companies may individually set up crowd-funding pages or be suggesting other ways in which you can support them. Please contact them directly if you want to find out how you can support them. Additionally, please consider opting to convert your tickets to an artist donation, as outlined in ‘What if I can’t make it to the new show dates?”
What about my membership?
What about my gift vouchers?
Should I keep my physical tickets? Will I get new physical tickets?
I'm an artist with enquiries
Please contact our Participant Services team who will be able to answer any questions. Please note that they are working from home, so please email first: firstname.lastname@example.org.
Are your box offices open?
Can I phone you?
Can I email you?
Yes! Please email us with ticketing enquiries to email@example.com. We will aim to respond to all emails within 2 days, but please do allow for delays.